Who we are
Wigton Town Council is the data controller for any personal information you provide to us.
Contact details:
What information we collect
We may collect and process the following information:
- Names and contact details (such as address, email and phone number)
- Information relating to enquiries, complaints or requests
- Information provided in relation to services such as allotments or events
- Any other information you choose to provide when contacting us
How we use your information
We use your personal data to:
- respond to enquiries and requests
- manage council services (e.g. allotments, events, facilities)
- maintain records and carry out council business
- meet legal and regulatory obligations
Lawful basis for processing
We process personal data under the following lawful bases:
- Public task – where processing is necessary for the performance of our duties as a public authority
- Legal obligation – where we are required to process data to comply with the law
- Consent – where you have given clear permission (where applicable)
How we store your information
Your information is stored securely and only accessed by authorised personnel.
We take appropriate technical and organisational measures to protect your data.
How long we keep your information
We only keep personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting and reporting requirements.
Retention periods are determined based on the type of information and relevant legal requirements.
Sharing your information
We do not share your personal data with third parties unless required to do so by law or where necessary to carry out council services.
Your data protection rights
You have the right to:
- access the personal data we hold about you
- request correction of inaccurate data
- request deletion of your data where appropriate
- object to processing
- request restriction of processing
To exercise your rights, please contact us using the details above.
Complaints
If you are unhappy with how we have handled your data, you can contact the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
Changes to this policy
We may update this privacy policy from time to time. The latest version will always be available on our website.
This policy was prepared in April 2026.
