Cookies Policy

Cookies Policy

We are aware of our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect using cookies when you use our websites, why we collect it and how we use it to improve your experience.

What is a Cookie?

  • A cookie is a simple text file of letters and numbers which gets downloaded to your computer or mobile device when you visit our website.
  • We use cookies to distinguish you from other users from our website. This helps us to provide you with a positive experience when you browse our website and also allows us to improve the site.
  • They also recognise when you have given your username and password so that you don’t need to do it for every web page that you visit. They also measure how many people use our websites so that we can make it easier to use and ensure there’s enough capacity to make the site fast.
  • Most cookies will not collect information that personally identifies you. They will collect more general information such as how users arrive at and use our website, or a user’s general location.

You can restrict or block cookies at any time using your browser settings. You can learn how to remove cookies set on your computer / mobile device via the following link – http://www.allaboutcookies.org/manage-cookies

How we use Cookies

Our cookies generally perform up to three different functions:

Strictly Essential Cookies – To run some parts of our site we set a session cookie. This cookie is used to identify user sessions between page visits. Our site will not work correctly if the cookie cannot be set (for example, if you set your internet browser to reject all cookies).

Third Party Cookies – These are cookies found in other companies’ internet tools which we are using to enhance our site. These are from Ebay & Google Maps which have their own cookies and are controlled by them.

Analytical/Performance Cookies – These are cookies that allow us to recognise and count the number of visitors to the website and see how visitors move around the website when they are using it. We use Google Analytics cookies to track anonymous usage statistics and do not collect any personal information that can be used to identify you. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

For more information on how Google use this information, visit their Privacy Policy.

If you wish to opt-out of Google Analytics you can install Google’s Opt-Out Browser Add-on by clicking here.

Concerns with cookies

While there are many legitimate uses for cookies to improve convenience and efficiency, some uses of cookies can lead to privacy concerns. These concerns typically emerge when a cookie holding personal information identifying you (e.g. name, email address, billing information etc) is used across multiple sites to track users and internet usage. Simon Huntington Ltd does not use any of its first-party cookies to hold any personal information or track users across multiple sites.

Further Information on Cookies

  • or more information about how to manage cookies and their uses visit About Cookies.
  • For information regarding the updated law on cookies visit the ICO.
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Who we are

Wigton Town Council is the data controller for any personal information you provide to us.

Contact details:

What information we collect

We may collect and process the following information:

  • Names and contact details (such as address, email and phone number)
  • Information relating to enquiries, complaints or requests
  • Information provided in relation to services such as allotments or events
  • Any other information you choose to provide when contacting us

How we use your information

We use your personal data to:

  • respond to enquiries and requests
  • manage council services (e.g. allotments, events, facilities)
  • maintain records and carry out council business
  • meet legal and regulatory obligations

Lawful basis for processing

We process personal data under the following lawful bases:

  • Public task – where processing is necessary for the performance of our duties as a public authority
  • Legal obligation – where we are required to process data to comply with the law
  • Consent – where you have given clear permission (where applicable)

How we store your information

Your information is stored securely and only accessed by authorised personnel.

We take appropriate technical and organisational measures to protect your data.

How long we keep your information

We only keep personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting and reporting requirements.

Retention periods are determined based on the type of information and relevant legal requirements.

Sharing your information

We do not share your personal data with third parties unless required to do so by law or where necessary to carry out council services.

Your data protection rights

You have the right to:

  • access the personal data we hold about you
  • request correction of inaccurate data
  • request deletion of your data where appropriate
  • object to processing
  • request restriction of processing

To exercise your rights, please contact us using the details above.

Complaints

If you are unhappy with how we have handled your data, you can contact the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

This policy was prepared in April 2026.

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